Contact
如何联系我们
无论您对高定服饰的护理有疑问,还是准备首次取件,联系 Alex's 都很简单 — 对于基本问题,您可以与 Val(我们的 AI 礼宾)聊天或致电我们。
如何联系我们
Call us. The quickest way to reach Alex's Dry Cleaning Valet is to call 415-338-9318. Existing clients can schedule by phone; new clients should use Val chat or call — send us your address and your preferred day, and we will confirm your window and note any garment-care preferences. Prefer to talk it through? 致电 415-338-9318 and we are happy to help. Schedule a free pickup online. To begin service, 在 alexdryclean.net/signup 预约免费取件. It takes about a minute: tell us where to collect, and your valet does the rest. Pickup and delivery are always free, and there is no drop-off or trip required. You can review the full service menu on our 价格页面 first if you like. Where we serve. Alex's offers door-to-door pickup and delivery across the entire San Francisco Bay Area — San Francisco, Marin County, the Peninsula, the East Bay, and Wine Country. We collect from your front door, doorman, or garage, whatever is most convenient. If you are unsure whether we reach your address, just call 415-338-9318 and we will confirm right away. Hours. Our team is available Monday through Friday, 7am to 4pm. Calls and signup requests sent outside those hours are answered first thing the next business day, so you can reach out whenever it is convenient for you. Our San Rafael atelier. Alex's Dry Cleaning Valet is a family-run business that has cared for the Bay Area's finest wardrobes since 1984. Our atelier — where every garment is inspected, cleaned with a fabric-specific process, and hand-finished — is located at 628 Lindaro St, San Rafael, CA 94901. Because we are a door-to-door valet service, there is no need to visit; we come to you. From wedding gowns to everyday tailoring, we are here to help. Explore our 全方位服务 or our 婚纱护理 to see how we can help.常见问题
联系与取件 — 常见问题
如何预约取件?
最简便的方式是在 alexdryclean.net/signup 预约免费取件,大约一分钟。也可以拨打 415-338-9318,告知地址和方便的日期,我们会确认时间窗口并在账户中记下护理偏好。
你们来取还是我需要送去?
我们上门服务。Alex's 提供门到门 valet 服务,无需送件或前往。您的 valet 从前门、门卫或车库取件,并将所有衣物清洗、熨烫完毕后送回。旧金山、Marin、半岛、East Bay 和 Wine Country 全区免费取送。
周转时间是多久?
旧金山周一至周五取件,次工作日送回;Marin County 标准为当日服务。其他地区的周转时间取决于您的位置和衣物护理需求——精致高定、皮革或婚纱可能需要更长时间。请致电 415-338-9318,我们将为您提供确切的地址和订单时间表。