Luxury Garment Care for Neiman Marcus Palo Alto Shoppers

Alex's cleans and finishes the designer pieces you buy at Neiman Marcus at Stanford Shopping Center, with pickup and delivery on the Peninsula.

Stanford Shopping Center sets the standard for fine retail on the Peninsula. We extend that standard to the care your wardrobe receives once it leaves the floor. Simply text 415-338-9318 to schedule a pickup.

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1984Family-Run Since 4.9★Google · 250+ Reviews 30+Luxury Brands Cared For Hand-FinishedEvery Garment

White-Glove Service

Couture Care for the Clientele of Neiman Marcus Palo Alto

Since 1984, Alex's Dry Cleaning Valet has tended to the finest garments in the Bay Area from our atelier in San Rafael, where couture is hand-inspected and finished by craftspeople who know how each label is built.

For shoppers at Neiman Marcus Palo Alto, our white-glove valet reaches across the Peninsula. We collect from your home or office and return your pieces ready to wear, so the tailored suit or evening gown you found at Stanford Shopping Center is cared for as thoughtfully as it was chosen.

Neiman Marcus Palo Alto — garment care by Alex's Dry Cleaning ValetNeiman Marcus Palo Alto — garment care by Alex's Dry Cleaning Valet

Why Alex's

Why Alex's

Alex's Team handles garments from over 30 luxury maisons — Brunello Cucinelli, Loro Piana, Kiton, Hermès, Charvet, and Tom Ford among them.

Trained to the standards of the Drycleaning & Laundry Institute — the industry's premier professional body since 1883 — covering fiber knowledge, hand-pressing, and stain removal.

From our San Rafael atelier, every piece is hand-finished and returned to your door across the San Francisco Bay Area, the same way we have since 1984.

Read more about the craft behind the care in the Couture Care Journal, see every service on our services page, or hear it from clients in our Google reviews.

Pickup & Delivery

Door-to-Door Across the Bay Area

The same white-glove standard travels everywhere we serve. Pickup from your front door, doorman, or garage — returned cleaned, pressed, and ready to wear.

San Francisco

Monday – Saturday

Next-business-day return; Saturday pickups return Tuesday morning.

Peninsula & South Bay

Monday · Wednesday · Friday

Returned on the next scheduled service day.

Marin County

Every Day

Same-day return is the standard — morning pickups come back the same afternoon.

East Bay

Thursday & Saturday

Returned on the next service day.

Wine Country

Monday & Thursday

Sonoma & the Napa Valley — $300 service minimum, or a $75 delivery charge each way.

$75 minimum per pickup with free pickup and delivery across San Francisco, the Peninsula, Marin, and the East Bay. Wine Country (Napa, Sonoma & St. Helena): $300 service minimum, or a $75 delivery charge each way. Same-day service available in most areas for an additional fee.

Common Questions

Neiman Marcus Palo Alto Garment Care FAQ

Do you serve Palo Alto and the Peninsula?

Yes. Our white-glove pickup and delivery reaches Palo Alto, Menlo Park, and the surrounding Peninsula. Text 415-338-9318 to arrange a collection.

Can you care for couture bought at Stanford Shopping Center?

We do, daily. The designer and luxury labels carried at Neiman Marcus Palo Alto are exactly the garments our San Rafael atelier is built to clean and hand-finish.

Is pickup really free?

Pickup is complimentary. We collect from your door and return everything pressed and ready, with no trip to a storefront required.

Explore More

See every service on our services page, the luxury maisons we care for in our brands directory, more white-glove locations on our partners page, and how we serve The Peninsula. Read the craft behind the care in the Couture Care Journal.

Ready to Begin

Your Wardrobe, in Expert Hands

Couture-level, hand-finished care for the clientele of Neiman Marcus Palo Alto — collected and returned to your door across the Bay Area since 1984.

Schedule Your First Pickup Text 415-338-9318

No commitment required  ·  Cancel anytime  ·  Door-to-door always