White-Glove Service
Couture Care for the Clientele of Neiman Marcus San Francisco
Since 1984, Alex's Dry Cleaning Valet has cared for the kind of garments that fill Union Square's finest closets, working from our atelier in San Rafael where every piece is inspected, hand-finished, and pressed by people who understand couture construction.
For shoppers at Neiman Marcus San Francisco, that care comes to you. Our white-glove valet collects your pieces from your door or building and returns them ready to wear, so a beaded gown, a tailored topcoat, or a silk blouse from the Union Square floor never sees a counter or a conveyor.
Pickup & Delivery
Door-to-Door Across the Bay Area
The same white-glove standard travels everywhere we serve. Pickup from your front door, doorman, or garage — returned cleaned, pressed, and ready to wear.
San Francisco
Monday – Saturday
Next-business-day return; Saturday pickups return Tuesday morning.
Peninsula & South Bay
Monday · Wednesday · Friday
Returned on the next scheduled service day.
Marin County
Monday – Saturday
Same-day return is the standard Mon–Fri — morning pickups come back the same afternoon. Saturday pickups return Monday; closed Sundays.
East Bay
Thursday & Saturday
Returned on the next service day.
Wine Country
Monday & Thursday
Mon & Thu 11:00 AM–3:00 PM · next service day (Mon↔Thu). $300 min or $75 each way.
$75 minimum per pickup with free pickup and delivery across San Francisco, the Peninsula, Marin, and the East Bay. Wine Country (Napa, Sonoma & St. Helena): $300 service minimum, or a $75 delivery charge each way. Same-day service available in most areas for an additional fee.
Common Questions
Neiman Marcus San Francisco Garment Care FAQ
Do you clean designer pieces bought at Neiman Marcus San Francisco?
Yes. We specialize in the couture and luxury labels carried on the Union Square floor, from beaded eveningwear to structured tailoring, each cleaned and hand-finished to its maker's standard.
How does pickup work near Union Square?
We offer free white-glove pickup and delivery across San Francisco. Call 415-338-9318 and we'll collect from your home, office, or building lobby and return everything pressed and ready.
Can you handle delicate eveningwear and embellished gowns?
Absolutely. Sequins, hand-beading, and fine silks are routine for our atelier, where each piece is cleaned by method appropriate to its construction rather than a one-size process.