How It Works
Four Steps to Effortless Garment Care
From your first text to garments back on the hanger — no waiting, no trip required.
Text to Schedule
Text 415-338-9318 with your pickup preference. We confirm your window and note any garment care preferences on your account.
Your Valet Collects
Alex's Valet Driver picks up from your front door, doorman, or garage — whatever is most convenient. No waiting, no trip required.
Expert Care by Alex's Team
Every piece is inspected, cleaned with a fabric-specific process, and hand-finished by Alex's Team — couture, cashmere, leather, linens, and more.
Returned to Your Door
Your garments come back cleaned, pressed, and ready to wear — next-day in San Francisco, same-day in Marin, on schedule everywhere we serve.
Why Our Valet Service
White-Glove Convenience, Every Time
Door-to-door isn't a convenience we added — it's the service Alex's was built on, refined over 40 years.
We Come to You
You never have to drop off or pick up. Alex's comes to you — the way garment care should work for a household that values its time.
The Same Standard Everywhere
From Pacific Heights to Atherton to Tiburon, the white-glove standard travels with us. Every neighborhood we serve receives the same couture-level care.
Your Preferences, Remembered
Starch level, hangers or folded, delicate-handling notes — tell us once and it is saved to your account for every future pickup.
Pickup & Delivery
Door-to-Door Across the Bay Area
The same white-glove standard travels everywhere we serve. Pickup from your front door, doorman, or garage — returned cleaned, pressed, and ready to wear.
San Francisco
Monday – Saturday
Next-business-day return; Saturday pickups return Tuesday morning.
Peninsula & South Bay
Monday · Wednesday · Friday
Returned on the next scheduled service day.
Marin County
Every Day
Same-day return is the standard — morning pickups come back the same afternoon.
East Bay
Thursday & Saturday
Returned on the next service day.
Wine Country
Monday & Thursday
Sonoma & the Napa Valley — $300 service minimum, or a $75 delivery charge each way.
$75 minimum per pickup with free pickup and delivery across San Francisco, the Peninsula, Marin, and the East Bay. Wine Country (Napa, Sonoma & St. Helena): $300 service minimum, or a $75 delivery charge each way. Same-day service available in most areas for an additional fee.
One Pickup Covers Everything
Anything Worth Caring For — Collected at Your Door
A single pickup handles the whole wardrobe and the finest textiles in the home.
The Whole Wardrobe
Bespoke suits, designer gowns, dress shirts, cashmere knitwear, silk, outerwear, and suede and leather — all collected, cared for, and returned together. See the full range on our services page.
The Finest in the Home
Frette and Sferra linens, cashmere throws, duvets, and drapery come back fresh and hand-finished through our household items service — on the same pickup as the wardrobe.
On Your Schedule
One-time or recurring, weekly or seasonal — your driver works around your calendar. See our pricing or schedule a pickup to begin.
Common Questions
Pickup & Delivery FAQ
How do I schedule a pickup?
Simply text 415-338-9318 with your preferred pickup day. We confirm immediately, note any garment-care preferences, and your Valet Driver collects from your front door, doorman, or garage.
Where do you offer pickup and delivery?
Across the entire San Francisco Bay Area — San Francisco, the Peninsula, the South Bay, Marin, the East Bay, and Wine Country. If you are unsure whether we reach your address, text 415-338-9318 and we will confirm.
Is there a charge for pickup and delivery?
No — pickup and delivery are always free. The only minimum is $75 per pickup, which most clients reach easily across a typical order. See the full service menu at alexdryclean.net/pricing.
How quickly are garments returned?
San Francisco pickups Monday through Friday are returned the next business day, and Saturday pickups return Tuesday morning (we do not process cleaning over weekends). Same-day service is the standard in Marin County and available in all other areas for an additional fee.
Do I need to be home for pickup and delivery?
Not at all. Most clients arrange collection and return through a doorman, front desk, or garage — or simply leave garments at the door. Tell us your preference once and we follow it every time.