Alex's Dry Cleaning

Regardless where you live, You have 2 options: Automatic Route or Will Call.

Automatic Route: Is when you choose a fixed day each week for your pick-ups using our pre scheduled days in your area as listed below. This is good if you know you have cleaning every week. 24 Hours cancelation required if no service needed on any given day(s).

Will Call: Is when you call in your orders the night before the service is required. This is good if you don’t want to commit to a certain day, and you like to keep your options open. You have 6 days access to our service and you receive Same Day service in Marin and Next Day Service in SF. Peninsula/South Bay Mondays and Thursdays. East Bay on Saturdays only.

No. However, We have the following minimum order policy

$50 min for Marin county.

$75 min. San Francisco and Peninsula.

$150 min.Sonoma Proper and Napa Proper.

$150 min South Bay

$75-$300 East Bay Depending on distance

Please contact us if you are are loacted farther.

Missed Bag Fee $25.00 (When your bag is not availabe after you've requested a pickup)

By Credit Card - We accept Visa, Master Card and American Express . A monthly statement at the end of each month will be emailed to you.

It is our way of welcoming you to our service. In your welcome kit, you'll receive your personalized laundry bag, a complimentary lint roller, a brass hook to be placed on your porch or side gate, spot tape to indicate any known spots; complimentary collar stays, a note pad and an pen, and a complimentary shoe polish coupon, and often times a surprised item of the month. If you are interested in using less plastic please ask for our reusa-bags. These bags convert to a garment bag when we return your orders to you.

Pickup and delivery location could also include through the concierge desks where such possibility exists. In the garages or rooms in around the house if codes or keys are provided.

There are many variations of passages of available but the majority have in that some form by injected words which don’t look even as slightly now.

No. Leave your bag on the porch or a pre-designated area, and we take care of the rest. We'll pick it up and deliver it back to you according to your pick up and delivery days above.

By Phone: call 1-800-44 VALET - 24/7 voice mail leave your name, address and phone number

By Internet: go to www.alexdryclean.net and click on the Free Pick Up button up on our website

You may also place your pickup orders by using our iPhone or android app.

If you have special instructions, attach a note to the item or leave a message on our voice mail at 1-800-44VALET (1-800-448-2538). If ordering on line, enter a detailed note in the space provided in the special instruction field.

We will do our best to remedy the situation. In most cases we would need to pick up the item and examine it and get back to you. Please call us at 415-458-8180 and ask for customer service or leave a message and we will contact you.

If any personal items are found, they are placed in a security bright color envelope and are attached to the invoice found in front of your order. If cash is found, because our drivers don't carry cash on the vans, it will be credited to the account and will appear on your monthly statement.

We use industry-accepted encryption and authentication technology for all web transactions to assure that only our authorized staff can read any information that is transmitted to us.

All services are provided at our facility in San Rafael with the exception of leather suede, and area rugs.

Yes – and we would be happy to give you a tour of our facility.

We are located at: 628 Lindaro Street, San Rafael, CA 94901.

Phone: 415-458-8180 (Direct Line) and 415-457-8002.