Why Alex's
Why San Francisco Trusts Alex's After Water Damage
Fast collection, careful restoration, and the paperwork your claim needs.
Prompt Recovery
Water damage worsens by the hour. Alex's Valet Drivers collect quickly from your door. Mildew, staining, and odor then have less time to set.
Restoration, Not Just Cleaning
Alex's Team treats each piece individually. We flush residue, neutralize odor, and recondition fibers. Nothing is run through a single generic wash.
Claim-Ready Documentation
We document the condition and care of every item. This gives you the records insurers ask for when filing a water-loss claim.
The Alex's Standard
Recovering Garments & Textiles After Water Damage
Sorted, treated, and reconditioned piece by piece.
Assessment & Triage
Every item is inspected on arrival and sorted by fabric and construction. We also sort by the type of water exposure. Clean leaks, storage seepage, and flood water each call for a different approach. We treat the recoverable pieces promptly and note anything that cannot be saved.
Cleaning, Deodorizing & Reconditioning
Alex's Team flushes contaminants, addresses staining, and neutralizes the musty odor that water leaves behind. We then recondition and hand-finish the fibers. Garments and household textiles return looking and smelling like themselves. For everyday upkeep afterward, see our laundry services.
Documentation & Door-to-Door Valet
We provide condition and care documentation for your insurance claim. Alex's Valet Drivers handle pickup and return, so nothing travels twice. View our pricing or schedule a pickup to get started.
Pickup & Delivery
Door-to-Door Across the Bay Area
The same white-glove standard travels everywhere we serve. Pickup from your front door, doorman, or garage — returned cleaned, pressed, and ready to wear.
San Francisco
Monday – Saturday
Next-business-day return; Saturday pickups return Tuesday morning.
Peninsula & South Bay
Monday · Wednesday · Friday
Returned on the next scheduled service day.
Marin County
Monday – Saturday
Same-day return is the standard Mon–Fri — morning pickups come back the same afternoon. Saturday pickups return Monday; closed Sundays.
East Bay
Thursday & Saturday
Returned on the next service day.
Wine Country
Monday & Thursday
Sonoma & the Napa Valley — $300 service minimum, or a $75 delivery charge each way.
$75 minimum per pickup with free pickup and delivery across San Francisco, the Peninsula, Marin, and the East Bay. Wine Country (Napa, Sonoma & St. Helena): $300 service minimum, or a $75 delivery charge each way. Same-day service available in most areas for an additional fee.
Common Questions
Water Damage Restoration Frequently Asked Questions
Can water-damaged clothing really be saved?
Often, yes — especially when items are collected promptly, before mildew and staining set in. Alex's Team triages each piece and treats everything recoverable. We'll tell you honestly if something is beyond restoration. call 415-338-9318 for a prompt pickup.
Do you provide documentation for insurance claims?
Yes. We document the condition and care of each item so you have the records insurers typically request when filing a water-loss claim.
How quickly can you pick up after flooding or a leak?
Speed matters with water damage. We arrange pickup as promptly as your area's schedule allows. Marin County is daily with same-day standard, and San Francisco is Monday through Saturday. Call 415-338-9318 to arrange the soonest collection.
Do you handle household textiles, not just clothing?
Yes — bedding, duvets, linens, draperies, and other household textiles are all restored alongside garments. Schedule a pickup and let us know what was affected.
Is this service available across the Bay Area?
Yes — door-to-door throughout San Francisco, Marin County, the Peninsula and South Bay, the East Bay, and Wine Country. See our pricing for area schedules.