Heritage & Expertise
Icelandic Down, Cared For by Alex's Team
Icelandic Down is a family company founded in 2019 by Ragna Óskarsdóttir in Borgarfjörður, Iceland. The house makes bedding to order from 100% Icelandic eiderdown, gathered from the nests of wild eider ducks after the birds leave. Iceland has protected those ducks since 1847, and each comforter ships with an Icelandic government certificate of the down.
The range is small and specific. The eiderdown comforter and the eiderdown duvet are the same piece: a handmade baffle-box shell, in a German cotton sateen of 475 threads or a silk of 442 threads, filled light, medium, or warm, in standard sizes or to the customer's measurements. Eiderdown pillows come in standard, queen, king, and European sizes, in soft, medium, and firm fills. There is also an eiderdown baby duvet. Icelandic Down does not sell sheets or duvet covers. The company asks that a wash, when one is needed, go to a cleaner experienced with down, because eiderdown takes longer to dry than ordinary down and a poor wash flattens it.
That is the work Alex's does. Down bedding is cleaned and re-lofted, then dried all the way through so the fill expands again instead of clumping in the baffle boxes.
From a Client
What a Client Said
I'm blown away by the exceptional service Alex's did with my Eiderdown comforter. Picked up and delivered back to my work place. I'd been putting off dealing with getting it cleaned for months. They made my experience effortless and the price was very reasonable. They will get more of my business, and I have been letting coworkers know. Many thanks.
Specialist Care
How Alex's Cares for Icelandic Down
Each Icelandic Down piece is cleaned for the shell it is made of and dried until the eiderdown has lofted again, then returned to your door.
100% Icelandic eiderdown
Eiderdown is gathered, not plucked, and there is very little of it each year. We clean it without crushing the clusters, then dry it fully so the fill expands back to the loft you bought.
Baffle-box comforters and duvets
The comforter is built in 24 to 60 hand-stitched boxes so the down stays even. We finish the piece so the fill is spread through those boxes again, not packed into one end.
Cotton sateen or silk shell
The cotton shell is a 475-thread German sateen. The silk shell is 442 threads. We match the cleaning to that cloth so the sateen keeps its hand and the silk is not water-spotted.
Eiderdown pillows
Pillows are filled soft, medium, or firm in standard, queen, king, and European sizes. We clean them so they keep the support you chose, then dry them until the fill has recovered.
Baby duvet
The baby duvet is the same Icelandic eiderdown in a smaller piece. We handle it on its own, with the same full dry, and return it ready for the crib.
Pickup & Delivery
Door-to-Door Across the Bay Area
The same white-glove standard travels everywhere we serve. Pickup from your front door, doorman, or garage — returned cleaned, pressed, and ready to wear.
San Francisco
Monday – Saturday
Next-business-day return; Saturday pickups return Tuesday morning.
Peninsula & South Bay
Monday · Wednesday · Friday
Returned on the next scheduled service day.
Marin County
Monday – Saturday
Same-day return is the standard Mon–Fri — morning pickups come back the same afternoon. Saturday pickups return Monday; closed Sundays.
East Bay
Thursday & Saturday
Returned on the next service day.
Wine Country
Monday & Thursday
Mon & Thu 11:00 AM–3:00 PM · next service day (Mon↔Thu). $300 min or $75 each way.
$75 minimum per pickup with free pickup and delivery across San Francisco, the Peninsula, Marin, and the East Bay. Wine Country (Napa, Sonoma & St. Helena): $300 service minimum, or a $75 delivery charge each way. Same-day service available in most areas for an additional fee.
Common Questions
Icelandic Down Garment Care Frequently Asked Questions
Can Alex's clean an Icelandic Down eiderdown comforter?
Yes. An Icelandic Down comforter is 100% Icelandic eiderdown in a cotton sateen or silk baffle-box shell, and it needs a cleaner who will dry it all the way through. Alex's cleans down bedding and re-lofts it, then returns it to your door. Icelandic Down itself asks that a wash go to a professional experienced with down. Call 415-338-9318 to schedule a pickup anywhere in San Francisco or the Bay Area, including a workplace.
Do you also clean Icelandic Down pillows and the baby duvet?
Yes. Icelandic Down's other pieces are the eiderdown pillow, in standard, queen, king, and European sizes and in soft, medium, or firm fills, and the eiderdown baby duvet. We clean those the same way: protect the shell, and dry the fill until it has lofted again. The house does not make sheets or duvet covers. Those, if you have them from another maker, are cared for with the rest of your linens.
Will cleaning flatten the eiderdown?
A short dry will. Eiderdown holds air in fine clusters, and it takes longer to dry than ordinary goose down. If it comes out of the dryer still damp inside, the fill clumps and the comforter lies flat. We keep drying until the piece has expanded again and the fill sits evenly in the baffle boxes.